Frequently Asked Questions


Please call our office at (312) 313-0330 to schedule a time for a free consultation to discuss the possibilities at Old Town Medspa or a treatment for one of our services. Our hours are Tuesday and Thursday from 10 am through 8 pm, Wednesday and Friday from 10 am through 6 pm and Saturday from 10 am through 3 pm

Kindly arrive 15 minutes prior to your scheduled appointment to allow time for paperwork and to enjoy your relaxing treatment.

Reservation Policy:
We understand that life is busy and emergencies arise, but customer service is important to our business. We will understand missing one appointment however, should a client miss a second appointment or cancel a procedure less than 1 business day prior to the scheduled appointment time, a $50 fee will be charged and a credit card will be asked for to schedule the next appointment.

We accept cash, Visa MasterCard, American Express, ATM cards, and Health Savings Cards

If you are having a body treatment, wear comfortable loose clothing. We will have robes available to serve the busy lifestyles of our clients.


Request a Free Consultation

* All indicated fields must be completed.
Please include non-medical questions and correspondence only.

Office Hours

Monday - Thursday: 10am - 8pm
Friday: 10am - 6pm
Saturday: 9am - 6pm

Accessibility Toolbar

Treat Mom to Radiant Skin!

  • Dermaplane
  • Brightening Facial
  • Laser Hair Removal
  • Morpheus8
  • Scarlet RF

Enjoy our Mother’s Day Sale from May 9th to May 13th!

Get 20% OFF on skin treatments including:

  • Micro-needling
  • Chemical peels
  • Basic Facial
  • Laser Genesis

Hurry! Don’t miss out on this limited-time offer.