Frequently Asked Questions

faqs

Please call our office at (312) 643-1689 to schedule a time for a free consultation to discuss the possibilities at Old Town Medspa or a treatment for one of our services. Our hours are Monday to Thursday from 10am through 8pm, Friday from 10am through 6pm and Saturday from 9am through 6pm.

Kindly arrive 15 minutes prior to your scheduled appointment to allow time for paperwork and to enjoy your relaxing treatment.

Cancellation Policy:
We understand that life is busy and emergencies arise, but customer service is important to our business. We will understand missing one appointment however, should a client miss a second appointment or cancel a procedure less than 1 business day prior to the scheduled appointment time, a fee may be applied and a credit card will be asked for to schedule the next appointment.

We accept cash, Visa MasterCard, American Express, ATM cards, and Health Savings Cards

If you are having a body treatment, wear comfortable loose clothing. We will have robes available to serve the busy lifestyles of our clients.

Request a Free Consultation

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Office Hours

Monday - Thursday: 10am - 8pm
Friday: 10am - 6pm
Saturday: 9am - 6pm

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Treat Mom to Radiant Skin!

  • Dermaplane
  • Brightening Facial
  • Laser Hair Removal
  • Morpheus8
  • Scarlet RF

Enjoy our Mother’s Day Sale from May 9th to May 13th!

Get 20% OFF on skin treatments including:

  • Micro-needling
  • Chemical peels
  • Basic Facial
  • Laser Genesis

Hurry! Don’t miss out on this limited-time offer.

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